Level Up EQ’s Privacy Policy
Protecting your private information is our priority. This Statement of Privacy applies to www.levelupeq.com, and Level Up EQ and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Level Up EQ include www.levelupeq.com and LUEQ. By using the LUEQ website, you consent to the data practices described in this statement.
This privacy policy has been compiled to better serve those who are concerned with how their "Personally identifiable information" (PII) is being used online. PI is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
What personal information do we collect from the people that visit our website or blog?
In order to better provide you with products and services offered, LUEQ may collect personally identifiable information such as your:
-First Name and Last Name
-Mailing Address
-Email Address
-Phone Number
-Employer
-Job Title
If you purchase LUEQ’s products and services, we collect billing and credit card information. This information is used to complete purchase transactions.
When do we collect information?
We collect information from you when you subscribe to a newsletter, event, fill out a form, enter information on our site, or email us. We also collect information from you via social media when you register for an event, and periodically we receive information from paid data lists for sales and marketing purposes. We will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
How do we use your information?
We may use such information in the following ways:
-To operate and deliver the services you have request
-To inform you of other products or services available from LUEQ
-To improve our website in order to better service you
-To allow us to better service you in responding to customer service requests
-To quickly process your transactions
-To send periodic emails regarding your relationship with us, or other products/services
-To administer a promotion, survey, or other site feature.
How do we protect the information we receive?
Our site is reviewed on a regular basis for security vulnerabilities in order to make your visit to our site as safe as possible.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We do not store credit/debit card information on our systems.
We implement a variety of security measures when a user submits or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the internet or any wireless network can be guaranteed 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and date exchanged between you and us through this website cannot be guaranteed.
How can you opt out, remove or modify information you have provided to us?
You can request to have your information removed by clicking on the Contact Us/Live Chat button on this or the home page, or by reaching out to info@levelupeq.com. If you would like to stop receiving marketing or promotional communications via email from LUEQ, you may opt out of such communications by replying STOP to the email or clicking the UNSUBSCRIBE button.
Please note that we may maintain information about an individual sales transaction in order to complete that transaction and for record keeping purposes.
Retention and Deletion of Your Personal Information
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. Subject to certain exceptions, on receipt of a verifiable request from you in regards to deletion, we will:
-Delete your personal information from our records; and
-Direct any service providers to delete your personal information from their records.
Third Party Disclosures
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
Third party Links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Tracking User Behavior
LUEQ may keep track of the pages our users visit within the LUEQ website, in order to determine what LUEQ services are the most popular. This data is used to deliver customized content and advertising within LUEQ to customers whose behavior indicates that they are interested in a particular subject area.
Children Under Thirteen
LUEQ does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
Information Regarding Your Data Protection Rights Under General Data Protection Regulation (GDPR)
For the purpose of this Privacy Policy, we are a Data Controller of your personal information.
If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information, as described in this Privacy Policy, depends on the information we collect and the specific context in which we collect it. We may process your personal information because:
-We need to perform a contract with you, such as when you create a Policy with us
-You have given us permission to do so
-The processing is in our legitimate interests and it's not overridden by your rights
-For payment processing purposes
-To comply with the law
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. In certain circumstances, you have the following data protection rights:
-The right to access, update or to delete the personal information we have on you
-The right of rectification
-The right to object
-The right of restriction
-The right to data portability
-The right to withdraw consent
Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your personal information. For more information, please contact your local data protection authority in the European Economic Area (EEA).
"Do Not Sell My Personal Information" Notice for California consumers under California Consumer Privacy Act (CCPA)
Under the CCPA, California consumers have the right to:
-Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
-Request that a business delete any personal data about the consumer that a business has collected.
-Request that a business that sells a consumer's personal data, not sell the consumer's personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Service Providers
We employ third party companies and individuals to facilitate our Website ("Service Providers"), to provide our Website on our behalf, to perform Website-related services or to assist us in analyzing how our Website is used. These third-parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. We may store your data on servers provided by third-party hosting vendors with whom we have contracted.
Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: http://www.google.com/intl/en/policies/privacy/
Changes to this Statement
LUEQ reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in our records, by placing a prominent notice on our website, and/or by updating any privacy information. Your continued use of the website and/or Services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.
Contact Information
LUEQ welcomes your questions or comments regarding this Statement of Privacy. If you believe that LUEQ has not adhered to this Statement, please contact LUEQ at:
Level Up EQ
237 Kearny Street, #9194
San Francisco, CA 9410
Email Address: info@levelupeq.com
Effective as of July 19th 2021